Our Property Management Services Guarantees

HappinessGuarantee

We believe in quality customer service. If for any reason you wish to discontinue your service with us, you can cancel your agreement at any time with no penalties.

Pet Damage Guarantee

For any pet that we approve, we guarantee our owners up to $3,000 in damage protection for any pet damage above and beyond what the security deposit covers.

30 DayRental Guarantee

We guarantee that we can find a quality tenant for your home in 30 days, or the month of management fees are FREE!

ResultsGuarantee

With our results guarantee you don’t pay us until we show results! If we are leasing your property for you, we do all the work up front and you don’t pay us until you get a qualified tenant. That means we aggressively market and show your property, screen the tenants, handle all of the paperwork and perform a move-in inspection...all before we get paid anything.

LEASING Guarantee

Our leasing guarantee states that if a tenant does not fulfill at least a 9 month lease term, we will find a new tenant for free.

No Routine Maintenance Bill Mark-Up Guarantee

When routine repairs or maintenance is needed at your property, we guarantee not to mark-up vendor invoices as many other PM companies do. You pay exactly what is charged. An exclusive of DPM.*

*Does not apply to special project management.

Legal Compliance Guarantee

Our lease agreement is reviewed, kept current, and approved by a top Pennsylvania landlord law firm. We operate in full compliance with fair housing, habitability, and application screening.

Response Time Guarantee

We return all communication promptly and a live agent will answer our main office line during business hours.

Rent Deposit Guarantee

We know you want your money fast! So we Guarantee to ACH your owner proceeds into your bank account by the 15th day of each month.

NO Startup andOnboarding Fees Guarantee

We guarantee that we will begin managing your property free of onboarding fees, and nothing is paid to us until we secure a tenant.

Insured Tenant Guarantee

We guarantee every tenant we place will have renter's insurance and at a minimum landlord-to-liability coverage.